At Vibedration® Backpack, Pack, we respect the privacy of our users and are committed to protecting it. This Privacy Policy explains how we collect, use, and disclose information from you when you visit our website or make a purchase.
Information We Collect
We collect information to provide better services to all of our users. The types of information we collect depend on how you interact with our website and services. We may collect the following:
Personal Information
When you make a purchase or register for an account, we collect your name, email address, phone number, billing address, shipping address, and payment information. We use this to process transactions, fulfill orders, and keep you informed about orders and promotions.
Usage Information
We collect information about how you interact with our website such as which pages you visit, products you view, and how you arrived at our site. We use third-party analytics tools like Google Analytics to collect this data anonymously.
Device Information
We collect information about the device and browser you use to access our site, including your IP address, browser type, language preferences, referring URLs, device type, and operating system.
Location Information
We may collect your location with your consent to provide a better shopping experience. We will always ask for permission before accessing your location.
Cookies and Tracking Technologies
We use cookies and similar technologies like pixels and local storage to collect and store information as you interact with our services. This allows us to offer features like saving items in your cart, remembering you when you come back, and providing a more customized shopping experience. You can control cookie settings in your browser.
How We Use Information
We only use your information when we have a valid legal reason to do so, including:
- To operate our business: This includes processing transactions, fulfilling orders, managing your account, providing customer support, improving our products and services, and carrying out promotional campaigns.
- To comply with legal obligations: In some cases, we need to collect and process information to meet legal requirements. For example, we may need to disclose information to comply with a court order or subpoena.
- With your consent: We will always ask for your consent before using your information for a purpose that isn’t covered in this policy and that you haven’t already consented to.
Sharing Your Information
We do not sell or share your personal information except in the limited circumstances described below:
- Service providers: We share information with third party companies that help us operate and improve our business. These include payment processors, suppliers, customer support software, analytics providers, and more.
- Business transfers: If we are involved in a reorganization, merger, acquisition, bankruptcy, dissolution, or other transaction, your information may be transferred as part of that deal.
- Legal obligations: We may disclose information when required by law, with law enforcement agencies, and as needed in legal proceedings.
- Protection of our interests: We may disclose information to enforce our policies, and use legal or technical means to detect and prevent fraud or security risks.
- With your consent: We share information for any other purpose with your consent.
Retention of Your Information
We retain your personal information for the minimum period necessary. Typically, we will keep your data while you have an account with us and for a reasonable period afterwards in case you decide to re-activate your account. Some data, such as that needed for financial reporting, tax purposes or compliance with regulations may be kept for longer.
Your Rights Over Your Information
You have rights regarding the personal information we collect and maintain about you. These include:
- The right to request access to your personal data
- The right to rectify inaccurate or incomplete data
- The right to erase or delete your personal data
- The right to restrict processing of your personal data
- The right to data portability of information you provided directly to us
- The right to object to the processing of your personal data
- Rights related to automated decision making and profiling
You can exercise these rights by contacting our Data Protection Officer listed below providing your name, email address and purpose of request. We may request additional information from you to verify your identity before granting access or making changes.
Security of Your Information
We take all reasonable precautions to protect your information. This includes following industry best practices for encryption, network security, and application security. Only authorized employees and service providers who need access to perform their job responsibilities can access the information. Despite these precautions, no method of transmitting or storing data can be guaranteed to be 100% secure. If you have reason to believe your interaction with us is no longer secure, please contact us immediately.
Children’s Privacy
Our website is not directed at nor intended for use by children under the age of 13. We do not knowingly collect information from or sell to children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information. If you believe we may have information about a child under 13, please contact us.
Links to Third Party Websites
Our website contains links to other websites for products, services, or information. These third party websites have their own privacy policies and practices that we do not control. We are not responsible for how those third parties collect and use your information. You should read their privacy policies carefully before sharing any information with them.
Changes to this Policy
We may update this policy from time to time as operational needs and legal requirements change. We will post any material changes here and notify you by other means if required, such as by email. We encourage you to review this policy periodically to stay up to date about our privacy practices.
Contact Us
If you have any questions about our Privacy Policy or information practices, you can contact our Data Protection Officer at:
- Email: [email protected]
- Phone: 1-800-123-4567
Thank you for taking the time to read our Privacy Policy.